LF
Reviewed in the United States on March 7, 2024
Got this for my 45lb dog who barks way too much whenever people are coming and going. Vibration collars don't bother him and the ultrasonic device we tried seemed to make him and my other dog anxious, so we decided to give this spray collar a try. It's ok, and we'll stick with it for now, but it's definitely not perfect. We've been using it for about a month and here are my thoughts so far:-It's bulky and would probably be too big and heavy for a small dog under 25lbs or so. The part that sprays also always ends up rotating to the side instead of under his chin.-It's like 75% accurate at detecting and spraying when he barks. Sometimes it will spray when he yawns or shakes his head, and sometimes he'll bark and it won't spray. I'm not sure if this is because it rotates to the side or if the collar just isn't super accurate to begin with. So far this hasn't been a huge issue because it's accurate enough, but it definitely could be better.-The cartridges are TINY and have to be replaced often. The first couple days, we went through a cartridge every day or so. It's expensive, and it's also annoying when they run out and we wake up to him barking in the middle of the night. My dog's barking has decreased somewhat, so we're using fewer sprays than we were in the beginning, but still going through about 2 cartridges a week.Overall I'm not wildly impressed but I'm going to give it another month or two. My dog still barks but not as much, even when he's not wearing the collar, so it has helped a little bit.
Nicole
Reviewed in the United States on April 26, 2023
Wish I could give this product 10 stars. This bark collar totally changed my experience driving in the car with my dog. He used to be extremely overexcited and overstimulated in the car - nonstop piercing barking, pacing back and forth from window to window in the back seat, lunging at passing trucks, foamy bark spit everywhere. It was not just stressful but also distracting and dangerous. I found myself not wanting to take him places because being in the car with him was so miserable. This product was recommended to me by my professional dog trainer. It was night and day. The first time he wore it, he got 3 corrections in the span of about 20 minutes. The second wear, maybe 1 or 2. After about a week of wear (in the car almost every day), he is getting 1 or no corrections. He’s not just stopped barking, he is actually calmer. No more pacing, no lunging. He does still whine a bit but that does not set it off. I am hopeful that with continued training and time in the car, he may not even need to wear it eventually or maybe at least not have it turned on. I think it is important to mention that mine was not a case of anxiety in the car, it was excitement. He wasn’t a dog that hated to get in the car or was fearful, he was a dog that couldn’t wait to get in the car. He is not a reactive dog. I am not sure this would be the right tool for excessive barking due to anxiety/car anxiety - recommend consulting a professional if that is the case. Also consider that good training will help you get the most out of this device. Dog should sit/be calm before entering the car, reward when calm/quiet, start with short drives and build up endurance, etc. I am truly grateful for this product because now I don’t hesitate for a second about bringing my dog places, so he can accompany me and enjoy many adventures throughout his life!
Charlie Younghusband
Reviewed in Canada on September 21, 2022
We used this on our miniature poodle, about 25 lbs. She has anxiety and other traditional techniques were not working. This made a huge difference. She still barks a little sometimes at new people or unexpected noises, but then will quiet down. Recommended.
Val Valou
Reviewed in Canada on August 15, 2022
Good seller! The product looks like really good quality and safe. Mine had a little problem with the clip but the seller responded promptly and replaced the item. I’m really happy with everything and would recommend it again. Thank youI have ordered other collars and this is by far the best I have seen so far.
Jennifer Steele
Reviewed in Canada on August 23, 2021
This collar did not work at all. The dog just turned her head to avoid the spray and kept right on barking. When I tried to return it, they simply said product not refundable. This is crap. I paid $170 for the collar and a refill and I am just out my money! No recourse at all!! I used to have faith in Amazon.
Debbie
Reviewed in the United States on June 25, 2021
Unfortunaltey I have to give it 1 star. I had previously used this bark dollar years ago and it east awesome. Since the changed the design I am sorry to say it SUCKS. I think it sprayed maybe 10 times and it was empty. The cartridge is extremely small and not refillable. It did not always worked.There old design was So much better. Not sure why they changed it. It the old design worked so much bettet. My sister in law also purchased the same one same issues but luckily purchased it at petsmart and she was able to return hers. I am SOL because amazon won't take it back. I will very contact the company but not assuming they probably will not for anything to help me.DO NOT BUY THIS. It sucks.
Anthony Brien Hendry
Reviewed in Canada on November 11, 2021
After purchasing the product and installing the first spray cartridge, we found it to be a bit unreliable in terms of responding to the barks. After only half a dozen sprays, the collar registered the spray cartridge as empty, even though it was still quite full of liquid and I was able to get it to spray by hand again and again.Interestingly, this happened with the second cartridge as well.It seems they use a proprietary refill cartridge that has its own circuit board attached to track how many sprays it has left, and once that counter hits zero, the collar will no longer send a spray signal to that cartridge. I believe this to be the case because resetting the collar nor reseating the cartridge does nothing to stop the 'empty' beep indicator.Since it happened with both cartridges, I can only surmise that this was an intentional design decision -- the replacement cartridges are pretty expensive, even at the 35 sprays they are intended to last for according to the supplier's website (which still seems exceptionally low to me).Since citronella is flammable, amazon will not accept a return. In fairness to the seller, they did give a partial refund for the cartridges being 'defective', but given that I am far from the only one with this issue, I'm not sure it would be wise to contribute that refund to new cartridges, but rather a new device.Save yourself the headache and go with something else.
Jan Forrest
Reviewed in Canada on July 10, 2020
Product works like a charm but the spray cartridges empty very quickly; even with a dog wearing it for brief periods and ceasing bark almost immediately. I wondered if this is normal or if my device is faulty and emailed PetSafe but got no response.
Customer
Reviewed in Canada on July 1, 2020
We have tried a lot of anti bark collars on our two dogs and our friends suggested this one to us. We only bought one because it was very expensive so we wanted to make sure it worked first before buying another one (thank goodness we only bought one!)It was delivered late the night of May 29.We decided to give each dog a two week trial to see if it worked. We read the instructions to ensure it was put on correctly And adjusted the collar several times.Besides the collar not ceasing the barking, we actually only saw it spray ONCE! We took off the collar and held it near our dogs head and it didn’t even spray.We tried to do an online return on June 25 (27 days after it was delivered) but it stated that because it was a liquid it could not be returned.We emailed the seller, and they said it couldn’t be returned because it was past the 30 days ??? In fact we had only had the product for 27 days.TAKE MY ADVICE AND DO NOT BUY THIS PRODUCT! Not only does it NOT work, you will lose out on that money spent and the seller does not care! If I could, I would’ve given it a ZERO star review...
Kate
Reviewed in Canada on May 5, 2020
The collar works well but comes with 2 cartridges which last about 3-4 hours. I would say about 7-8 barks. Replacing them costs $6 each. So about $6 a day which I cannot afford. I wish I knew before purchasing.
Customer
Reviewed in the United States on November 18, 2020
This is the only thing that stopped my German Shepherd 1 year old from barking at everything! She is young and boisterous and barks at people and dogs from the back yard or on a walk. She ignores vibrating or shock collars totally, so was so relieved to find this. HOWEVER, the spray ran out and I didn't realize it. I replaced the spray but then the COLLAR STOPPED WORKING within about 1 month of having it. She started barking again like crazy and I couldn't figure out what was wrong because the collar tested fine. Just didn't work when she was barking (or on my other dog, or on me when I test "woofed" on it). The company was great and replaced it quickly, but i was a week without the collar, and she's as bad as ever. With the new collar, she will go through almost a whole cartridge before she stops barking (it's definitely working tho). You have to keep an eye on it and when it runs out replace IMMEDIATELY. If she gets even 1 outside visit without it, she'll figure it out now. Also the cartridges cost a lot and have only like 30 or 40 sprays. 3 for $10 and I'm going through all three in one week. I'm trying to be consistent and see if I can get the original great response back. I hope so, because the best thing about it was if she couldn't bark, she didn't get so excited at all - she stopped raising her hackles and generally was happier, and less concerned about other dogs. Also, it did not spray her when she wasn't barking, like some collars do. Not even for low woofs. I like that because I think it's important for them to be able to express themselves acceptably. I recommend it!
Carol Olsen
Reviewed in Canada on December 8, 2019
Airst I tried squirting a spray of water in my dog's face when she started barking. She stopped immediately and just stared at me. She couldn't believe I would do that! So when I put the collar on her and she started barking when the doorbell rang her barking stopped immediately when the citronella enveloped her nose area. Very soon, all it has taken is if she sees me holding the collar! I know my King Charles Spaniel is very smart but I have never trained a dog that quickly and no harm is done at all to the dog. I would nevera use shock collar so am very pleased with this collar.
flue fisker
Reviewed in the United States on October 11, 2019
My vocal dog Luna was getting on some neighbors’ nerves with her nervous barking that would be triggered by people walking by, cars driving by, an annoying pigeon that would come by and sit in a nearby tree seemingly just to annoy the dogs... After several months of feeling like an awful neighbor, I met a fellow dog owner who told me about a citronella bark collar that she had used for her barking dog. My dog is already on the anxious side, so the idea of a low-stress way to teach her to stop barking sounded great (unlike shock collars, which I think would make her too anxious). I kept researching the different collars on Amazon, and noticed that some collars from competitors had higher reviews and a lower price, but I got a little suspicious that these collars all seemed to come from companies with strange names and nearly all the reviews were from the last few months. So instead I decided to go with the company that petsmart sells, but found the amazon price to be about half (it was $20 off regular price when I got it).I was worried about how it would work and decided to use the unscented cartridge first (it comes with one unscented and one citronella cartridge)... I tried it on myself first (yes, I put it up against my neck and barked), and the spray was definitely startling, but not exactly scary. Day 1, barking still happening with pup surprised at spray. Day 2, random short barks. Day 3 until now (a week later) maybe five barks in total as long as the collar is on. She definitely knows that the collar causes the spray, so she is not as quiet without the collar on, but now when we put her in the dog run, she is completely quiet the whole time. It’s magic! I ended up purchasing a pack of the unscented cartridges as backup after she went through the first two cartridges quickly because of her continued barking the first day, but with the way things are progressing, I doubt I will need to order more for quite a while.